Curriculum Vitae


Doctorate in Educational Leadership, December 2012

University of Missouri-Columbia School of Education

Dissertation: The Millennials: Assessing the Next Generation of Academic Librarians

Masters of Science in Information Science, May 2004

School of Information and Library Science

University of North Carolina at Chapel Hill

MLIS Course Work; Also completed basic requirements for Master of Library Science (MLS) degree

Thesis: An Assessment of Chat Reference Usage and Trends at the Health Sciences Library at UNC-CH

Bachelor of Arts in Foreign Affairs, May 2002

University of Virginia, Charlottesville, Virginia

Western Europe Concentration, History Minor

Professional Experience

Assistant Professor, Digital Services & Reference Librarian, February 2008-Present

Main Library, University of Illinois at Urbana Champaign

Urbana, Illinois

• Technology focused librarian for Reference, Research, and Scholarly Services unit

• Performed multi-disciplinary reference service in person, email, chat, text, and phone

• Designed and conducted instruction for library staff and users on tools for research, discovery, and organization of library materials

• Leader in library user experience, conducting assessment of library search tools and websites

• Public services chair for implementation of Primo discovery system; assisted other work on library Discovery

• Primary administer and instruction coordinator for EndNote and RefWorks

• Coordinated collection development of print and electronic reference materials (~$100,000 budget)

• Supervised and mentored MLIS graduate students

Assistant Professor, Electronic Services Librarian, July 2005 to January 2008

Instructor, Electronic Services Librarian, July 2004 to July 2005

James C. Kirkpatrick Library, Central Missouri State University/ University of Central Missouri

Warrensburg, Missouri

• Evaluated, recommended, and supported electronic resources

• Developed comprehensive plan for management of electronic resources in the library

• Implemented and maintained Serials Solutions OpenURL resolver, federated search, and electronic resources management tool

• Library technology coordinator, maintaining public and staff workstations, Windows and Linux server environment

• Planned and developed a complete redesign and reorganization of the library website; served as webmaster

• Subject liaison to Computer Information Systems department including reference services, collection development and maintenance, instruction, and support for faculty research

Graduate Assistant, August 2002 to May 2004

UNC-CH Health Sciences Library

Chapel Hill, North Carolina

• Performed health sciences reference services to medical faculty, staff, students, and members of the general public at physical and virtual locations

• Created and revised instruction websites for library patron use

• Assisted in user instruction of various library tools both individually and for classes

• Created an automated online tutorial for the Institutional Animal Use and Care Committee (IACUC), used by entire university community involved in animal testing

• Used Blackboard to develop learning modules and assessment for use in courses

• Participated in collection development activities

• Wrote documentation for web projects and instructional programs

Library Clerk, July 1996 to August 2002

Williamsburg Regional Library

Williamsburg, Virginia

• Checked in, shelved, and shelf read books

• Performed various clerical and office tasks

• Cross-trained with circulation department including checking out books, conducting library catalog searches, answering the phone, handling mending items

Data Entry Clerk, January 2002 to May 2002

Virginia Center for Digital History, University of Virginia

Charlottesville, Virginia

• Entered, checked, and proofread census data (~10,000 records) into a Microsoft Access database at Race & Place: An African American Community in the Jim Crow South: Charlottesville, VA

Computing Advisor, September 1998 to May 1999

University of Virginia Information Technology and Communication

Charlottesville, Virginia

• Troubleshoot PC and Mac computers including networking, hardware, and software problems

• Taught classes on HTML and basic computer use

• Conducted student computing survey

Honors & Awards

Marketing Recognition Award, 2010

University of Illinois Library

Emerging Leader, 2007

American Library Association

Phi Kappa Phi, 2005

University of Central Missouri

Frank Porter Graham Graduate Student Honor Society, 2004

University of North Carolina

UX Experience

Recent UX Projects



A Study on Search Effectiveness of Dow Chemical Researchers, 2011 - 2013

$140,380 to study search habits of researchers at Dow Chemical Corp.


Scholar’s Travel for ACRL Conference, 2013


Scholar’s Travel for LITA Forum, 2012


University Library Marketing Grant for Primo Installation, 2012

$500; with Sue Searing and Adriana Cuervo

Library Research Seminar V Fellowship for Practitioners, 2011


Scholar’s Travel for IFLA Conference, 2011


Scholar’s Travel for ACRL Conference, 2011


Usability Testing of the Library LEARN Portal, 2010

$300 from the University Library Research & Publications Committee

EBSCO ALA Annual Conference Scholarship, 2010


University Library Marketing Grant for Mobile Website, 2010


Scholar’s Travel for LITA Forum, 2010


Career Entry and Millennial Academic Librarians, 2009

$2,219.70 from the University Library Research & Publications Committee

Faculty Senate Professional Development Grant, 2007

$500 from the University of Central Missouri

New Librarian Scholarship for ACRL Conference, 2007



Book Chapters

Emanuel, Jenny. 2012. An Introduction to LibGuides. Chapter 1 in LibGuides: Making Dynamic Web Design and Management Simple for Non-Web Designers, edited by Aaron Dobbs, Ryan Sittler, and Doug Cook. New York: Neal-Schuman: 3-20. Draft Chapter

Journal Publications

Taylor, Jenny Emanuel. 2014. Studying Your Users to Improve Services: The 2011-2013 Dow Chemical Corporation/University of Illinois User Study, Information Outlook 18, no. 2: 10-12. Invited.

Emanuel, Jenny. 2013. Usability Testing in Libraries: Methods, Limitations, and Implications, OCLC Systems and Services 29, no. 4: 204-217. DOI: 10.1108/OCLC-02-2013-0009.

Emanuel, Jenny. 2013. Users and Citation Management Tools: Use and Support, Reference Services Review 41, no. 4: 639-659. DOI: 10.1108/RSR-02-2013-0007.

Emanuel, Jenny. 2013. Digital Native Academic Librarians, Technology Skills, and Their Relationship with Technology, Information Technology and Libraries 31, no 4: 20-33. Article

Bauder, Julia and Emanuel, Jenny. 2012. Being Where our Faculty Are: Emerging Technology Use and Faculty Information-seeking Workflows, Internet Reference Services Quarterly 17, no. 2: 65-82.

Emanuel, Jenny. 2011. Usability of the VuFind Next Generation Online Catalog, Information Technology and Libraries 30, no. 1: 44-52. Article

Kern, Kathleen, and Emanuel, Jenny. 2009. Next Generation Catalogs: What Do They Do and Why Should We Care? Column in Reference & User Services Quarterly 49, no. 2: 117-21. Article

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin. 2007. International Students and Language Preferences in Library Database Use, Technical Services Quarterly 24, no. 4: 1-13.

Conference Papers

Emanuel, Jenny and Roh, Charlotte. 2013. Studying Practicing Researchers: How Research within Scientific Industry Can Impact and Influence Information Literacy among Graduate Students in STEM Departments. In ACRL 2013 Conference Proceedings,

Hentz, Margaret and Jenny Emanuel. 2012. A Study on Search Effectiveness: How can We Design Search Tools so End Users Find it and Find it Quicker? In Special Library Association Annual Conference Proceedings,

Emanuel, Jenny. 2011. Millennial Librarians: Who They Are and How They Are Different From the Rest of Us. In ACRL 2011 Conference Proceedings,

Book Reviews

Emanuel, Jenny. 2008. Those who Dared: Five Visionary Educators who Changed American Education. Library Journal. 133(2), 140.

Emanuel, Jenny. 2007. Ruby for Rails. In Technology Electronic Reviews. 14, no.1,

Emanuel, Jenny. 2007. Arsenals of Folly: The Making of the Nuclear Arms Race. Library Journal, 132(19), 69.

Emanuel, Jenny. 2007. State of the Struggle: Report on the Battle Against Global Terrorism. Library Journal, 132(14), 149.

Emanuel, Jenny. 2007. Dominion of Memories: Jefferson, Madison & the Decline of Virginia. Library Journal, 132(8), 90.

Emanuel, Jenny. 2007. Fighting for Air: The Battle to Control America's Media. Library Journal, 132(1), 120.

Emanuel, Jenny. 2006. Presidents at War: From Truman to Bush, the Gathering of Military Power to our Commanders in Chief. Library Journal, 131(13), 101.

Emanuel, Jenny. 2006. The Mighty & the Almighty: Reflections on America, God, and World Affairs. Library Journal, 131(9), 114-115.

Other Publications

Emanuel, Jenny. 2009. Personas: Understanding HathiTrust Users. In Perspectives from HathiTrust Blog

Emanuel, Jenny. 2009. Report from NMRT’s Councilor. In NMRT Footnotes Summer, 2009,

Emanuel, Jenny. 2009. Newbie in Town: My Experiences with ALA Council at Midwinter 2009. In NMRT Footnotes February 2009,


Invited Keynotes

Emanuel, Jenny. 2012. Toward Infinity and Beyond? Keynote lecture at the Discovery Day Camp, University of Houston, October 19, Houston, Texas. Slides

Emanuel, Jenny. 2012. Current Trends in Academic Library Reference: Valuable Services for Students, Faculty, and Researchers. Keynote lecture at the Eurasian University, April 26, Astana, Kazakhstan. Talking Points & Slides

Emanuel, Jenny. 2010. Next Generation Discovery. Keynote lecture at the Library Colloquium of Southern Illinois University Edwardsville, March 26, Edwardsville, Illinois. Talking Points & Slides

Invited Presentations

Emanuel, Jenny. 2012. An Introduction to Electronic Resources. Lecture and discussion leader at the seminar, Current Trends in Western Library Development: Best Practices in Instruction, Reference, and Digital Librarianship, April 23-27, Astana, Kazakhstan. Talking Points & Slides

Invited Webinars

Emanuel, Jenny. 2013. Information Seeking and Corporate Libraries, Webinar for Monsanto Corporation Library/Information Specialists, August 8, St. Louis, Missouri.

Slater, Robert and Emanuel, Jenny. 2010. Usability Testing: A Brief Introduction for the Novice. Online webinars for the Consortium of Academic and Research Libraries in Illinois (CARLI), April 14 & 15, Champaign, Illinois. Slides

Paper Presentations

Emanuel, Jenny and Roh, Charlotte. 2013. Studying Practicing Researchers: How Research within Scientific Industry Can Impact and Influence Information Literacy among Graduate Students in STEM Departments. ACRL Conference, April 11, Indianapolis, Indiana. Paper & Slides

Hentz, Margaret and Emanuel, Jenny. 2012. A Study on Search Effectiveness: How can we design search tools so end users find it and find it quicker? Special Library Association Annual Conference, July 16, Chicago, Illinois. Paper & Slides

Emanuel, Jenny. 2011. Millennial Librarians: Who They Are and How They Are Different From the Rest of Us. ACRL Conference, March 31, Philadelphia, Pennsylvania. Paper & Slides

Emanuel, Jenny. 2010. The 21st Century Mobile Library: Refining the Concept of the Anywhere, Anytime Library within the Global Context. Paper presented at The Global Librarian, satellite conference of the International Federation of Library Associations (IFLA) Conference, August 9, Boras, Sweden. Paper

Pre-Conference Workshops

Emanuel, Jenny. Redesigning a Website using Information Architecture Principles. 2010. Pre-Conference at the LITA Annual Forum, September 30-October 1, Atlanta, Georgia. Materials

Conference Presentations

Emanuel, Jenny and Roh, Charlotte. 2012. Remote User Testing: Methods and Tools to Take Your Testing Out of the Library. LITA Annual Forum, October 6, Columbus, Ohio. Talking Points & Slides

Emanuel, Jenny. 2010. Information Architecture for Librarians or The Top 10 Things You can do to Improve Your Website. Internet Librarian Conference, October 25, Monterey, California. Slides

Emanuel, Jenny. 2010. Librarians in the Digital Age: Impact of Internet Adoption on Search Habits. Library Research Seminar V, October 7, College Park, Maryland. Slides

Emanuel, Jenny, Steele, Peggy, and Weston, Paige. 2009. VuFind at the University of Illinois. LITA Annual Forum, October 3, Salt Lake City, Utah. Talking Points & Slides

Emanuel, Jenny. 2008. Transformational Leadership and the New Academic Library. Illinois Association of College and Research Libraries Annual Conference, March 27, Bloomington, Illinois. Talking Points & Slides

Adams, A. Lee and Emanuel, Jenny. 2007. Rebranding the Librarian Profession: A Project of the Emerging Leaders Program. Hawaii Library Association Conference, November 10, Kauai, Hawaii. Slides

Emanuel, Jenny and Gallaway, Teri. 2007. Starting from Scratch: Organizing and Evaluating Your E-journal Collection. Electronic Resources and Libraries Conference, February 22, Atlanta, Georgia. Slides

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin. 2005. Language Preferences of Database Usage among International Students. Brick and Click Library Symposium, October 14, Maryville, Missouri. Slides Proceedings

Zhuo, Fu, Walker, Steve, and Emanuel, Jenny. 2004. Finding Book Reviews Online: Assisting Distance Education Students. Missouri Library Association Annual Conference, October 27, St. Louis, Missouri. Slides

Poster Presentations

Emanuel, Jenny. 2012. Understanding the Information Seeking Habits of Researchers: A Global Perspective. Poster presented at the International Federation of Library Associations and Institutions (IFLA) General Conference and Assembly, August 13-14, Helsinki, Finland. Poster

Bauder, Julia and Emanuel, Jenny. 2011. Be Where Our Faculty Are: Emerging Technology Use and Faculty Information Seeking Workflows. Poster at the ACRL Conference, March 31, Philadelphia, Pennsylvania. Poster & Handout

Adams, A. Lee, Leighton, Sarah Bradley, Cleman, Jodie, Emanuel, Jenny, and Gallagher, Brendan. 2007. Re-branding the Library Profession in the Digital Age: An Emerging Leaders Project. Poster for the Emerging Leaders Program at the ALA Annual Conference, June 27, Washington, DC. Poster

Emanuel, Jenny. 2007. Social Networking in Libraries: Do Students Want Librarians on their Turf? Poster presented at the ACRL Conference, March 30, Baltimore, Maryland. Handout

Emanuel, Jenny. 2005. Blogging at the Reference Desk: Increasing Communication among Library Staff Using an Open Source Content Management System. Poster presented at the LITA National Forum, October 1, San Jose, California. Poster & Handout

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin. 2005. Language Preferences for Database Usage among International Students. Poster presented at the ALA Annual Conference, June 24, Chicago, Illinois. Poster

University Presentations

Taylor, Jenny Emanuel. 2013. Studying Practicing Researchers: How Academic Libraries can Prepare Future Practitioners. Lightning talk at the University Library Research Showcase, November, Urbana, Illinois. slides

Taylor, Jenny Emanuel. 2013. So who are these Young Librarians? A study of Millennials as Academic Librarians. Poster at the University Library Research Showcase, November, Urbana, Illinois. Poster

Williams, Kate, Emanuel, Jenny and Varvel, Virgil. 2013. Library & Information Science Roundtable on Surveys, March, Urbana, Illinois.

Emanuel, Jenny, Geiken, Cordelia, and Weber, Rachel. 2010. Usability and the Development Process. Presentation at the University of Illinois Computer Consultant Support Program (CCSP), June, Urbana, Illinois.


Google Scholar Citations

ACRL Member of the Week


Library Research Seminar – V

Teaching Experience

University of Illinois

Each semester, I contribute to the University Library’s Graduate Assistant training by providing sessions that introduce searching for library materials, search interfaces, and citation searching. I guest lecture in the Graduate School of Library and Information Science (GSLIS) classes at the University of Illinois on topics pertaining to search and discovery in libraries, user experience methods, and reference collection development strategies.

Supervision of Graduate Student Research

Pirmann, Carrie, Certificate of Advanced Studies, GSLIS, 2011, “Using Tags to Improve Findability in Library OPACs: A Usability Study of LibraryThing for Libraries”. Committee Member.

Other Contributions to Instructional Programs

I have taught two sections of LIS 592 (Independent Study) in GSLIS:

1. Spring, 2011: I oversaw an independent study by a GSLIS student who did a hands-on usability study on a subset of library webpages devoted to instructional materials and issued recommendation on the websites’ structure and navigation.

2. Summer, 2011: I coordinated an independent study for two GSLIS students during which they read and discussed seminal texts on general usability theory, practical methods, and library research papers on usability.

University of Central Missouri

At UCM, I supervised several practicum experiences for students in the Educational Technology and Information Systems master’s degree programs. I taught two sections of the one credit freshman seminar, where I developed a syllabus based on course objectives to orient freshman to university live. I also regularly taught bibliographic instruction sessions for students in the computer information systems and mathematics departments. Additionally, I served as a research mentor for students in the McNair scholars program.

Supervision of graduate student practicums

1. Spring, 2005: Internship on Technology and Academic Libraries

2. Summer, 2006: Internship on Creating Database-Driven Web Tools

Undergraduate Courses Taught

Freshman Seminar (1 credit), Fall 2006, Fall 2007

Other Contributions to Instructional Programs

McNair Research Mentor, 2005 – 2007

Professional Affiliations

American Library Association, 2003 – Present

• Association of College and Research Libraries, 2007 - Present

• Library and Information Technology Association, 2003 - Present

• Reference and User Services Association, 2008 - 2012

• New Members Roundtable, 2003 - 2012

Missouri Library Association, 2004-2008

Professional Service

American Library Association

Councilor at Large (elected), 2012 – 2014

Policy Monitoring Committee, 2012 – 2014

Membership Committee, 2008 – 2010 (intern), 2010 – 2014 (member)

Emerging Leaders Interest Group, 2009 – 2010 (chair)

Library and Information Technology Association

Board Member at Large (elected), 2014-2017

National Forum Committee, 2007 – 2008, 2013 (chair), 2014 (past chair)

Program Planning Committee, 2010 – 2012

Online Programming Task Force, 2009 – 2010

New Members Round Table

Councilor (elected), 2009 – 2011

Membership Development Committee, 2004 – 2006 (member), 2006 – 2008 (chair)


User Experience Committee, 2010 – Present

University Service

University of Illinois

Search Committee for Visiting Metadata Librarian for Web-Scale Discovery, 2012 (chair)

Web-Scale Discovery System Implementation Team, 2011 – present (co-chair).

Nominations, Elections, and Voting Procedures Committee (elected), 2011 – 2013 (member), 2013 – 2014 (chair)

Search Committee for Technical Architect and Data Management Positions, 2011 – 2012

Abstracting and Indexing Task Force of the Collection Development Committee, 2011

Social Events Committee, 2009 – 2010 (member), 2010 – 2013 (chair)

Information Technology Prioritization and Review Working Group, 2009 – 2011

Collection Development Committee, 2009 – 2010 (intern), 2011 – present (member; elected)

Digital Object Access System Working Group, 2009

Mobile Working Group, 2009

Usability Working Group, 2009

Technology Training Subcommittee of the Staff Development and Training Advisory Committee, 2008 – 2010

Web Content Working Group, 2008 – 2012

Next Generation Catalog Working Group, 2008 – 2011

Online Research Resources (ORR) Working Group, 2008 – 2010

Search Committee for Instructional Services Librarian, 2008 – 2009

University of Central Missouri

Library Budget Committee, 2007 – 2008

Marketing Think Tank, 2006

Systems Librarian Hiring Committee, 2006

Freshman Orientation Committee, 2006 – 2008

Library Services Council, Faculty Representative, 2005 – 2008

Digitization Projects Committee, 2005 – 2006

Library Tutorials Group, 2004 – 2006

Library Web Content Advisory Committee, 2004 – 2006

Other Relevant Service

Graduate and Professional Student Federation (GPSF), Secretary, UNC-Chapel Hill, 2003 – 2004

University Librarian Search Committee, 2003 – 2004 (graduate student member)

Hereford Web Group, Manager, University of Virginia, 1999 – 2001

Conferences & Selected Professional Development


ALA Annual, 2005 –

ALA Midwinter, 2007 –

LITA Forum, 2005 – 2010, 2012 –

ACRL Conference, 2007, 2011, 2013

IFLA, 2010, 2012

EdUi, Richmond VA, 2012

Internet Librarian, 2010

Library Research Seminar V, 2010

Hawaii Library Association Annual Conference, 2007

MOBIUS Users Conference, 2005, 2007

Electronic Resources & Libraries, 2007

Missouri Library Association, 2004 – 2005

Brick & Click Academic Library Symposium, 2005

National Association of Graduate & Professional Students, 2003

Selected Professional Development

Supervisory Training Institute, University of Illinois, 2009

ACRL Immersion, Teacher Track, 2009

Faculty Summer Institute, University of Illinois, Critical Approaches to Teaching with Technology Track, 2008

Research Integrity: Whose Rights? Whose Responsibilities? A Symposium for Graduate Faculty, Students, Staff, and Alumni, University of Illinois, 2008

LITA Regional Institute, User Centered Design: Design Process and Usability, 2007

Developing and Managing Digital Programs, Missouri Library Network Corporation, 2007

Disney Leadership Institute, 2006

Professional Skills

Operating Systems

Advanced: Windows, OSX, iOS

Intermediate: UNIX

Basic: Ubuntu & Red Hat Linux


Advanced: Microsoft Word, Lync, Outlook, PowerPoint, Keynote, Morae, RefWorks

Intermediate: Dreamweaver, Excel, Access, Acrobat, Camtasia, SnagIt, EndNote

Basic: Audacity, NVivo, Photoshop, SPSS, Flash, Voyager

Web Applications

Advanced: PBWiki, Survey Monkey, Primo, VuFind

Intermediate: Adobe Connect, Moodle, LibGuides, Word Press, MediaWiki

Basic: Blackboard

Web Development

Advanced: XHTML

Intermediate: CSS

Basic: XML, JavaScript, Perl, PHP, SQL/MySQL


Intermediate: Mac & PC Hardware Troubleshooting

Basic: Networking, Computer Security

Professional Interests


Information Architecture

Organizing Electronic Resources for Public Use

Public Services Librarianship

Usability & User Experience

Web Design