Jenny Emanuel Taylor
Senior Electronic Resources Coordinator

Consortium of College and Research Libraries in Illinois (CARLI)

Phone:
[email protected]

EdD Educational Leadership
University of Missouri Columbia, 2012
Dissertation: "The Millennials: Assessing the Next Generation of Academic Librarians” 

MS Information Science
University of North Carolina at Chapel Hill, 2004
Thesis:  “An Assessment of Chat Reference Usage and Trends at the Health Sciences Library at UNC-CH”

BA Foreign Affairs
University of Virginia, 2002
Minor:  History

Assistant Director of Electronic Resources (2019 - Present)
Senior Electronic Resources Coordinator (2018 - 2019)
2018 - Present
Consortium of College and Research Libraries in Illinois (CARLI)

• Manages the brokering and licensing of digital content for over 125 academic and research libraries in Illinois worth approx. $15mil
• Responsible for establishing and maintaining access for all vendor products under CARLI license
• Provide extensive customer service from technical questions and training of electronic resources
• Maintain CARLI Database Brokering Selection System database
• Develop usage statistics/reporting program for the electronic resources program utilizing Consortia Manager

Instructor & Regional Health Sciences Librarian
2015 - 2017
Library of the Health Sciences, Urbana
University of Illinois at Chicago

• Responsibilities include coordinating reference, instruction, and information technology
• Teach library introduction and information literacy classes to nursing students, medical students, and hospital residents
• Supervise MLIS graduate students
• Perform health sciences reference service via email, chat, and phone
• Process Interlibrary Loan requests with Illiad software
• Liaison to the College of Nursing at Urbana

Digital Services & Reference Librarian
2008 - 2015
Researcher Information Services
University of Illinois at Urbana Champaign

• Technology focused librarian for Reference, Research, and Scholarly Services unit
• Performed multi-disciplinary reference service in person, email, chat, text, and phone
• Designed and conducted instruction for library staff and users on tools for research, discovery, and organization of library materials
• Leader in library user experience, conducting assessment of library search tools and websites
• Public services chair for implementation of Primo discovery system; assisted other work on library Discovery
• Primary administer and instruction coordinator for EndNote and RefWorks
• Coordinated collection development of print and electronic reference materials (~$100,000 budget)
• Supervised and mentored MLIS graduate students

Electronic Services Librarian
2004 - 2008
University of Central Missouri

• Evaluated, recommended, and supported electronic resources
• Developed comprehensive plan for management of electronic resources in the library
• Implemented and maintained Serials Solutions OpenURL resolver, federated search, and electronic resources management tool
• Library technology coordinator, maintaining public and staff workstations, Windows and Linux server environment
• Planned and developed a complete redesign and reorganization of the library website; served as webmaster
• Subject liaison to Computer Information Systems department including reference services, collection development and maintenance, instruction, and support for faculty research

Graduate Assistant
2002 - 2004
University of North Carolina Health Sciences Library, Chapel Hill

• Performed health sciences reference services to medical faculty, staff, students, and members of the general public at physical and virtual locations
• Created and revised instruction websites for library patron use
• Assisted in user instruction of various library tools both individually and for classes
• Created an automated online tutorial for the Institutional Animal Use and Care Committee (IACUC), used by entire university community involved in animal testing
• Used Blackboard to develop learning modules and assessment for use in courses
• Participated in collection development activities
• Wrote documentation for web projects and instructional programs

Library Clerk
1996 - 2002
Williamsburg Regional Library, Virginia

• Checked in, shelved, and shelf read books
• Performed various clerical and office tasks
• Cross-trained with circulation department including checking out books, conducting library catalog searches, answering the phone, handling mending items

Computing Advisor
1998 - 1999
University of Virginia

• Troubleshoot PC and Mac computers including networking, hardware, and software problems
• Taught classes on HTML and basic computer use
• Conducted student computing survey

Best Research Poster
 For "Information Seeking Behavior in the Health Sciences:  A Systematic Review".
 Midwest Medical Library Association Conference, 2016

Highly Commended Paper Award
 For the article "Usability Testing in Libraries:  Methods, Limitations, and Implications".
 Emerald Publishing, 2013

Marketing Recognition Award
 University of Illinois Library, 2010

Emerging Leader
 American Library Association, 2007

Phi Kappa Phi
 University of Central Missouri, 2005

Frank Porter Graham Graduate Student Honor Society
 University of North Carolina, 2004

Outreach Library Award (2016 - 2017).
 $4,938.00 NNLM/GMR
 Team Member 

Nursing Experts: Translating the Evidence Phase 2 (NExT2)
 (2015 - 2016).  
 $14,961.16 NNLM/GMR Target Outreach under NLM/NIH/DHHS Contract 

A Study on Search Effectiveness of Dow Chemical Researchers (2011 - 2013).  
 $140,380 to study search habits of researchers at Dow Chemical Corp No. HHSN-276-2011-00005C.  
 Team member for final six months of grant.

Scholar’s Travel for ACRL Conference (2013)
 $550

Scholar’s Travel for LITA National Forum (2012)
 $450

University Library Marketing Grant for Primo Installation (2012)
 $500; with Sue Searing and Adriana Cuervo

Library Research Seminar V Fellowship for Practitioners (2011)
 $600

Scholar’s Travel for IFLA Conference (2011)
 $750

Scholar’s Travel for ACRL Conference (2011)
 $400

Usability Testing of the Library LEARN Portal (2010)
 $300 from the University Library Research & Publications Committee

EBSCO ALA Annual Conference Scholarship (2010)
 $1000

University Library Marketing Grant for Mobile Website (2010)
 $432.12

Scholar’s Travel for LITA Forum (2010)
 $450

Career Entry and Millennial Academic Librarians (2009)
 $2,219.70 from the University Library Research & Publications Committee

Faculty Senate Professional Development Grant (2007)
 $500 from the University of Central Missouri

New Librarian Scholarship for ACRL Conference (2007)
 $1000

Emanuel, Jenny. 2012. An Introduction to LibGuides. Chapter 1 in LibGuides: Making Dynamic Web Design and Management Simple for Non-Web Designers, edited by Aaron Dobbs, Ryan Sittler, and Doug Cook. New York: Neal-Schuman: 3-20.

Taylor, Jenny Emanuel, 2014.  Studying Your Users to Improve Services, Column in Information Outlook 18, no. 2: 10-12.  Invited.

Emanuel, Jenny. 2013. Usability Testing in Libraries: Methods, Limitations, and Implications, OCLC Systems and Services 29, no. 4: 204-217.

Emanuel, Jenny. 2013. Users and Citation Management Tools: Use and Support, Reference Services Review 41, no. 4: 639-659. 

Emanuel, Jenny. 2013. Digital Native Academic Librarians, Technology Skills, and Their Relationship with Technology, Information Technology and Libraries 31, no 4: 20-33.

Bauder, Julia, and Emanuel, Jenny. 2012. Being Where our Faculty Are: Emerging Technology Use and Faculty Information-Seeking Workflows, Internet Reference Services Quarterly 17, no. 2: 65-82.

Emanuel, Jenny. 2011. Usability of the VuFind Next Generation Online Catalog, Information Technology and Libraries 30, no. 1: 44-52.

Kern, Kathleen, and Emanuel, Jenny. 2009. Next Generation Catalogs: What Do They Do and Why Should We Care? Column in Reference & User Services Quarterly 49, no. 2: 117-21.

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin. 2007. International Students and Language Preferences in Library Database Use, Technical Services Quarterly 24, no. 4: 1-13.

Emanuel, Jenny and Roh, Charlotte. 2013. Studying Practicing Researchers: How Research within Scientific Industry Can Impact and Influence Information Literacy among Graduate Students in STEM Departments. In ACRL 2013 Conference Proceedings, http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2013/papers/EmanuelRoh_Studying.pdf.

Hentz, Margaret and Jenny Emanuel. 2012. A Study on Search Effectiveness: How can We Design Search Tools so End Users Find it and Find it Quicker? In Special Library Association Annual Conference Proceedings, 2012.

Emanuel, Jenny. 2011. Millennial Librarians: Who They Are and How They Are Different From the Rest of Us. In ACRL 2011 Conference Proceedings, http://www.ala.org/acrl/files/conferences/confsandpreconfs/national/2011/papers/millennial_librarian.pdf.

Emanuel, Jenny. 2008. Those who Dared: Five Visionary Educators who Changed American Education. Library Journal. 133(2), 140.

Emanuel, Jenny. 2007. Ruby for Rails. In Technology Electronic Reviews. 14, no.1, http://www.ala.org/lita/publications/archive/ter/14/1/terv14n1_black.

Emanuel, Jenny. 2007. Arsenals of Folly: The Making of the Nuclear Arms Race. Library Journal, 132(19), 69.

Emanuel, Jenny. 2007. State of the Struggle: Report on the Battle Against Global Terrorism. Library Journal, 132(14), 149.

Emanuel, Jenny. 2007. Dominion of Memories: Jefferson, Madison & the Decline of Virginia. Library Journal, 132(8), 90.

Emanuel, Jenny. 2007. Fighting for Air: The Battle to Control America's Media. Library Journal, 132(1), 120.

Emanuel, Jenny. 2006. Presidents at War: From Truman to Bush, the Gathering of Military Power to our Commanders in Chief. Library Journal, 131(13), 101.

Emanuel, Jenny. 2006. The Mighty & the Almighty: Reflections on America, God, and World Affairs. Library Journal, 131(9), 114-115.

Emanuel, Jenny. 2009. Report from NMRT’s Councilor. In NMRT Footnotes Summer, 2009, http://www.ala.org/nmrt/news/footnotes/august_2009/Report_from_NMRTs_Councilor_by_Jenny_Emanuel.

Emanuel, Jenny. 2009. Newbie in Town: My Experiences with ALA Council at Midwinter 2009. In NMRT Footnotes February 2009, http://www.ala.org/ala/mgrps/rts/nmrt/news/footnotes/february2009/ala_council_emanuel.cfm.

Presentations

Invited Keynotes

Emanuel, Jenny. 2012. Toward Infinity and Beyond? Keynote lecture at the Discovery Day Camp, University of Houston, October 19, Houston, Texas.

Emanuel, Jenny.  2012.  Current Trends in Academic Library Reference:  Valuable Services for Students, Faculty, and Researchers.  Keynote lecture at the Eurasian University, April 26, Astana, Kazakhstan.

Emanuel, Jenny.  2010.  Next Generation Discovery.  Keynote lecture at the Library Colloquium of Southern Illinois University Edwardsville, March 26, Edwardsville, Illinois.

Invited Presentations

Emanuel, Jenny.  2012.  An Introduction to Electronic Resources.  Lecture and discussion leader at the seminar, Current Trends in Western Library Development:  Best Practices in Instruction, Reference, and Digital Librarianship, April 23-27, Astana, Kazakhstan.

Invited Workshops

Taylor, Jenny.  2016.  Technology to Enhance User Experience in Libraries, Workshop for the Health Sciences Librarians of Illinois Conference (HSLI), November 11, DeKalb, Illinois.

Taylor, Jenny.  2017.  Technology to Enhance User Experience in Libraries, Workshop for the Association of North Carolina Health and Science Libraries (ANCHSL), September 22, Chapel Hill, North Carolina.

Taylor, Jenny. 2019.  Next Generation Librarians, Workshops (3) for the Alaska State Library, May, Juneau, Anchorage, and Fairbanks.

Invited Webinars

Lawrence, Kate; McCoy, Bernard; and Taylor, Jenny.  2016.  Millennials:  Change the Design and Delivery of Information, Webinar for the National Federation of Advanced Information Services (NFAIS), May 16, Annapolis, Maryland.

Bean, Carol; Murray, Peter; Taylor, Jenny; and Adamus, Trish.  2016.  Emerging Technologies in Libraries, Webinar for Greater Midwest Region National Network of Libraries of Medicine, January 29, Chicago, Illinois.

Emanuel, Jenny. 2013.  Information Seeking and Corporate Libraries, Webinar for Monsanto Corporation Library/Information Specialists, August 8, St. Louis, Missouri.

Slater, Robert and Emanuel, Jenny.  2010.  Usability Testing: A Brief Introduction for the Novice.  Online webinars for the Consortium of Academic and Research Libraries in Illinois (CARLI), April 14 & 15, Champaign, Illinois.

Paper Presentations

Taylor, Jenny.  2017.  Tracking M1 Students' Citations.  Medical Library Association Midwest Chapter, October 15, Ypsilanti, Michigan.

Emanuel, Jenny and Roh, Charlotte. 2013.  Studying Practicing Researchers: How Research within Scientific Industry Can Impact and Influence Information Literacy among Graduate Students in STEM Departments.  ACRL Conference, April 11, Indianapolis, Indiana.

Hentz, Margaret and Emanuel, Jenny.  2012. A Study on Search Effectiveness:  How can we design search tools so end users find it and find it quicker?  Special Library Association Annual Conference, July 16, Chicago, Illinois.

Emanuel, Jenny. 2011. Millennial Librarians:  Who They Are and How They Are Different From the Rest of Us.  ACRL Conference, March 31, Philadelphia, Pennsylvania.

Emanuel, Jenny.  2010.  The 21st Century Mobile Library:  Refining the Concept of the Anywhere, Anytime Library within the Global Context.  Paper presented at The Global Librarian, satellite conference of the International Federation of Library Associations (IFLA) Conference, August 9, Boras, Sweden.

Pre-Conference Workshops

Emanuel, Jenny.  Redesigning a Website using Information Architecture Principles.  2010.  Pre-Conference at the LITA Annual Forum, September 30-October 1, Atlanta, Georgia.

 Conference Presentations

Emanuel, Jenny and Roh, Charlotte. 2012.  Remote User Testing:  Methods and Tools to Take Your Testing Out of the Library.  LITA Annual Forum, October 6, Columbus, Ohio.

Emanuel, Jenny.  2010.  Information Architecture for Librarians or The Top 10 Things You can do to Improve Your Website.  Internet Librarian Conference, October 25, Monterey, California.

Emanuel, Jenny.  2010.  Librarians in the Digital Age:  Impact of Internet Adoption on Search Habits.  Library Research Seminar V, October 7, College Park, Maryland.

Emanuel, Jenny, Steele, Peggy, and Weston, Paige.  2009.  VuFind at the University of Illinois.  LITA Annual Forum, October 3, Salt Lake City, Utah.

Emanuel, Jenny.  2008.  Transformational Leadership and the New Academic Library.  Illinois Association of College and Research Libraries Annual Conference, March 27, Bloomington, Illinois.

Adams, A. Lee and Emanuel, Jenny.  2007.  Rebranding the Librarian Profession: A Project of the Emerging Leaders Program.  Hawaii Library Association Conference, November 10, Kauai, Hawaii.

Emanuel, Jenny and Gallaway, Teri.  2007.  Starting from Scratch: Organizing and Evaluating Your E-journal Collection.  Electronic Resources and Libraries Conference, February 22, Atlanta, Georgia.

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin.  2005.  Language Preferences of Database Usage among International Students.  Brick and Click Library Symposium, October 14, Maryville, Missouri.

Zhuo, Fu, Walker, Steve, and Emanuel, Jenny.  2004.  Finding Book Reviews Online:  Assisting Distance Education Students.  Missouri Library Association Annual Conference, October 27, St. Louis, Missouri.

Poster Presentations

Taylor, Jenny. 2016.  Information Seeking Behavior in the Health Sciences:  A Systematic Review.  Poster presented at Merge & Converge 2016 (Midwest Medical Library Association) Conference, October 23, Des Moines, IA.

Emanuel, Jenny. 2012.  Understanding the Information Seeking Habits of Researchers:  A Global Perspective.  Poster presented at the International Federation of Library Associations and Institutions (IFLA) General Conference and Assembly, August 13-14, Helsinki, Finland.

Bauder, Julia and Emanuel, Jenny. 2011.  Be Where Our Faculty Are: Emerging Technology Use and Faculty Information Seeking Workflows.  Poster at the ACRL Conference, March 31, Philadelphia, Pennsylvania.

Adams, A. Lee, Leighton, Sarah Bradley, Cleman, Jodie, Emanuel, Jenny, and Gallagher, Brendan. 2007.  Re-branding the Library Profession in the Digital Age: An Emerging Leaders Project.  Poster for the Emerging Leaders Program at the ALA Annual Conference, June 27, Washington, DC.

Emanuel, Jenny.  2007.  Social Networking in Libraries:  Do Students Want Librarians on their Turf?  Poster presented at the ACRL Conference, March 30, Baltimore, Maryland.

Emanuel, Jenny.  2005.  Blogging at the Reference Desk:  Increasing Communication among Library Staff Using an Open Source Content Management System.  Poster presented at the LITA National Forum, October 1, San Jose, California.

Zhuo, Fu, Emanuel, Jenny, and Jiao, Shuqin.  2005.  Language Preferences for Database Usage among International Students.  Poster presented at the ALA Annual Conference, June 24, Chicago, Illinois.

 University Presentations

Taylor, Jenny Emanuel.  2013.  Studying Practicing Researchers:  How Academic Libraries Can Prepare Future Practitioners.  Lightning talk at the University Library Research Showcase, November, Urbana, Illinois.

Taylor, Jenny Emanuel.  2013.  So who are these Young Librarians?  A study of Millennials as Academic Librarians.  Poster at the University Library Research Showcase, November, Urbana, Illinois.

Williams, Kate, Emanuel, Jenny and Varvel, Virgil.  2013.  Library & Information Science Roundtable on Surveys, March, Urbana, Illinois.

Emanuel, Jenny, Geiken, Cordelia, and Weber, Rachel.  2010.  Usability and the Development Process.  Presentation at the University of Illinois Computer Consultant Support Program (CCSP), June, Urbana, Illinois.

Faced with a curriculum change, I worked with faculty to integrate information literacy components into each of the four core courses in the School of Nursing undergraduate curriculum. I taught a library session within each core course and provided additional individual instruction on APA formatting and citing.  I also worked with my colleagues at other College of Nursing sites to integrate the library into their courses as well as collaborate on library instruction for Doctor of Nursing Practice (DNP) students.

At the School of Medicine, I worked with faculty for the Foundations of Clinical Medicine - 1 course.  Together, we created an assignment in which students wrote up and presented a medical case, utilizing library resources to provide background and basic science information.  Throughout the year, I taught instruction sessions to small groups of students, emphasizing the use of professional medical resources.  I performed an assessment of the resources students used and provided training to faculty of the effective use of scholarly literature.

I taught and mentored graduate assistants for a variety of drop in workshops related to citation management (RefWorks and EndNote), organizing research, and the use of library resources.  I routinely contributed to the University Library’s Graduate Assistant training by providing sessions that introduce searching for library materials, search interfaces, and citation searching.  I guest lecture in the Graduate School of Library and Information Science (GSLIS) classes at the University of Illinois on topics pertaining to search and discovery in libraries, user experience methods, and reference collection development strategies.

Pirmann, Carrie, Certificate of Advanced Studies, GSLIS, 2011, “Using Tags to Improve Findability in Library OPACs:  A Usability Study of LibraryThing for Libraries”. Committee Member.

Lugya, Frederick, PhD, GSLIS, 2016, “Evaluation Criteria for Search Discovery Systems:  An Analysis of User Search Strategies and Behavior”.  Committee Member.

I have taught two sections of LIS 592 (Independent Study) in GSLIS:

Spring, 2011: I oversaw an independent study by a GSLIS student who did a hands-on usability study on a subset of library webpages devoted to instructional materials and issued recommendation on the website's structure and navigation.

Summer, 2011: I coordinated an independent study for two GSLIS students during which they read and discussed seminal texts on general usability theory, practical methods, and library research papers on usability.

At UCM, I supervised several practicum experiences for students in the Educational Technology and Information Systems master’s degree programs.  I taught two sections of the one credit freshman seminar, where I developed a syllabus based on course objectives to orient freshman to university live.  I also regularly taught bibliographic instruction sessions for students in the computer information systems and mathematics departments.  Additionally, I served as a research mentor for students in the McNair scholars program.

Spring, 2005: Internship on Technology and Academic Libraries
Summer, 2006: Internship on Creating Database-Driven Web Tools

Freshman Seminar (1 credit), Fall 2006, Fall 2007

McNair Research Mentor, 2005 – 2007

American Library Association, 2003 – Present
 Association of College and Research Libraries, 2007 - 2014
 Core, 2021 -  
 Library and Information Technology Association, 2003 - 202
 Reference and User Services Association, 2008 - 2012 
 New Members Roundtable, 2003 - 2012

Health Sciences Librarians of Illinois, 2016 - 2017

Medical Library Association, 2015 - 2017

Midwest Chapter, Medical Library Association,  2016 - 2017

Missouri Library Association, 2004-2008

Councilor at Large (elected), 2012 – 2014
Policy Monitoring Committee, 2012 – 2014
Membership Committee, 2008 – 2010 (intern), 2010 – 2014 (member)
Emerging Leaders Interest Group, 2009 – 2010 (chair)

Committee Chair Coordinator, 2017 - 2019
Board Member at Large (elected), 2014 - 2017
LITA Forum Evaluation Task Force (Chair), 2016 - 2017
National Forum Committee, 2007 – 2008, 2013 (chair), 2014 (past chair)
Program Planning Committee, 2010 – 2012
Online Programming Task Force, 2009 – 2010

Councilor (elected), 2009 – 2011
Membership Development Committee, 2004 – 2006 (member), 2006 – 2008 (chair)

User Experience Committee, 2010 – 2014

Nursing Liaison Team, 2016 - 2017
Library Web Content Team, 2016 - 2017
Learning Management System Governance Board, 2016 - 2017
Campus Digital Accessibility Committee, 2016 - 2017
Library Accessibility Committee (ex-officio), 2016 - 2017
Library of the Health Sciences Outreach Committee, 2015 - 2017

User Services Advisory Committee, 2012 - 2015
Search Committee for Visiting Metadata Librarian for Web-Scale Discovery, 2012 (chair)
Web-Scale Discovery System Implementation Team, 2011 – 2013 (co-chair).
Nominations, Elections, and Voting Procedures Committee (elected), 2011 – 2013 (member), 2013 – 2014 (chair)
Search Committee for Technical Architect and Data Management Positions, 2011 – 2012
Abstracting and Indexing Task Force of the Collection Development Committee, 2011
Social Events Committee, 2009 – 2010 (member), 2010 – 2013 (chair)
Information Technology Prioritization and Review Working Group, 2009 – 2011
Collection Development Committee, 2009 – 2010 (intern), 2011 – 2014 (member; elected)
Digital Object Access System Working Group, 2009
Mobile Working Group, 2009
Usability Working Group, 2009
Technology Training Subcommittee of the Staff Development and Training Advisory Committee, 2008 – 2010
Web Content Working Group, 2008 – 2012
Next Generation Catalog Working Group, 2008 – 2011
Online Research Resources (ORR) Working Group, 2008 – 2010
Search Committee for Instructional Services Librarian, 2008 – 2009

Library Budget Committee, 2007 – 2008
Marketing Think Tank, 2006
Systems Librarian Hiring Committee, 2006
Freshman Orientation Committee, 2006 – 2008
Library Services Council, Faculty Representative, 2005 – 2008
Digitization Projects Committee, 2005 – 2006
Library Tutorials Group, 2004 – 2006
Library Web Content Advisory Committee, 2004 – 2006

Graduate and Professional Student Federation (GPSF), Secretary, UNC-Chapel Hill, 2003 – 2004
University Librarian Search Committee, 2003 – 2004 (graduate student member)
Hereford Web Group, Manager, University of Virginia, 1999 – 2001

ALA Annual, 2005 – 2014, 2016 - 2017, 2019 
ALA Midwinter, 2007 – 2020
ICOLC, 2018 - 
Health Sciences Librarians of Illinois (HSLI), 2016 
Midwest Medical Library Association, 2016 - 2017
LITA Forum, 2005 – 2010, 2012 – 2013
ACRL Conference, 2007, 2011, 2013
IFLA, 2010, 2012
EdUi, Richmond VA, 2012
Internet Librarian, 2010
Library Research Seminar V, 2010
Hawaii Library Association Annual Conference, 2007
MOBIUS Users Conference, 2005, 2007
Electronic Resources & Libraries, 2007
Missouri Library Association, 2004 – 2005
Brick & Click Academic Library Symposium, 2005
National Association of Graduate & Professional Students, 2003

Crucial Conversations, University of Illinois at Chicago, 2016
Supervisory Training Institute, University of Illinois, 2009
ACRL Immersion, Teacher Track, 2009
Faculty Summer Institute, University of Illinois, Critical Approaches to Teaching with Technology Track, 2008
Research Integrity: Whose Rights? Whose Responsibilities? A Symposium for Graduate Faculty, Students, Staff, and Alumni, University of Illinois, 2008
LITA Regional Institute, User Centered Design:  Design Process and Usability, 2007
Developing and Managing Digital Programs, Missouri Library Network Corporation, 2007
Disney Leadership Institute, 2006

NNLM Journal Club 2017, NN/LM Greater Midwest Region, November 9, 2017.  Resesarch, Analysis, and Interpretation, 4 CE.

Will Duct Tape Cure my Warts?  Examining Complementary and Alternative Medicine, NN/LM MidContinental Region, October 2, 2017.  Health Sciences Consumer Health Information Specialization, 8 CE.

Enhancing Quality and Understanding of Patient Safety:  A Focus on Spinal Manipulation Therapy, NN/LM South Central Region, August 31, 2017.  Patient Safety Webinar Series, 1 CE.

Prescription for Success:  Consumer Health on the Web, NN/LM Southeast Region, August 28, 2017.  Health Sciences Consumer Health Information Specialization, 4 CE.

Scoping Reviews:  Mapping Your Course to Success, Medical Library Association, August 15, 2017.  Health Sciences Information Services Competency, 1.5 CE.

Caring for the Mind:  Providing Mental Health Information at Your Library, National Library of Medicine.  August 2, 2017, Health Sciences Consumer Health Information Specialization, 1 CE.

Nursing on the Net:  Health Care Resources You Can Use, NN/LM Southeast Region, July 11 - August 5, 2016.  Health Sciences Information Services Competency, 4 CE.

SCR CONNECTions Webinar, NN/LM South Central Region, July 21, 2016, Health Sciences Environment and Information Policies Competency, 1 CE.

Making PubMed Work for You, NN/LM Greater Midwest Region, March 7 - 25, 2016.  Health Sciences Information Services Competency, 3.5 CE.

Advanced:  Windows, OSX, iOS
Intermediate:  UNIX
Basic:  Ubuntu

Advanced:  Microsoft Word, Lync, Outlook, PowerPoint, Keynote, RefWorks
Intermediate:  Dreamweaver, Excel, Access, Acrobat, Camtasia, Morae, SnagIt, EndNote, Illiad   
Basic:  NVivo, Photoshop, SPSS, Tableau

Advanced:  Survey Monkey, Primo
Intermediate:  LibGuides, WordPress, MediaWiki
Basic:  Alma

Advanced:  XHTML
Intermediate:  CSS
Basic:  XML, JavaScript, Perl, PHP, SQL/MySQL

Intermediate:  Mac & PC Hardware Troubleshooting
Basic:  Networking, Computer Security

Accessibility
Information Architecture
Instruction & Assessment
Organizing Electronic Resources for Public Use
Usability & User Experience
Web Design